Terms and Conditions

General Terms

• These Terms and Conditions govern the use of Ruxea’s website and services.

• By using our website, you confirm that you are at least 18 years old or have parental consent.

• Ruxea reserves the right to modify, update, or discontinue any part of these terms at any time without prior notice.

Products and Services

• Ruxea provides authentic, high-quality cosmetics and skincare products.

• We strive to ensure accurate product descriptions and images, but actual colors and packaging may vary slightly.

• All products are for personal use only. Reselling or redistributing products without our consent is prohibited.

Orders and Payments

• Placing an order constitutes an offer to purchase, subject to acceptance by Ruxea.

• We reserve the right to refuse or cancel orders due to unavailability, pricing errors, or suspected fraudulent activity.

• Prices are listed in [currency] and are subject to change without notice.

• Payment must be completed at checkout through accepted payment methods. We do not store sensitive payment information.

Shipping and Delivery

• Orders are processed within [Insert Processing Time] and shipped via our trusted carriers.

• Estimated delivery times are provided but may vary due to unforeseen circumstances.

• Ruxea is not responsible for delays caused by shipping providers, customs, or other external factors.

• Customers must provide accurate shipping information. We are not liable for lost packages due to incorrect details.

Returns and Refunds

• Our return and refund policy can be found [Insert Link to Refund Policy].

• Products must be returned in unused, unopened condition within 7 days of receipt.

• Refunds are processed to the original payment method within 7–10 business days upon approval.

• Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.

User Accounts and Security

• Creating an account on Ruxea is optional but recommended for tracking orders and faster checkouts.

• Users must provide accurate information and are responsible for maintaining account security.

• Ruxea reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

Intellectual Property

• All website content, including images, logos, text, and graphics, is the property of Ruxea and protected by copyright laws.

• Users may not copy, reproduce, distribute, or modify any content without written permission.

Promotions and Discounts

• Promotional offers, discount codes, and sales are subject to specific terms and may not be combined with other offers.

• Ruxea reserves the right to modify or cancel promotions at any time.

Limitation of Liability

• Ruxea is not liable for any indirect, incidental, or consequential damages arising from product use.

• Our liability is limited to the purchase price of the product.

• We do not guarantee that our website will be free of errors, viruses, or interruptions.

Privacy Policy

• Our privacy practices are outlined in our [Insert Link to Privacy Policy].

• We collect necessary customer information for order processing and communication.

• Ruxea does not share personal data with third parties without consent, except as required by law.

Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of [Insert Jurisdiction].

• Disputes shall be resolved through [mediation/arbitration/legal means].

Contact Information

For questions or concerns, contact us:

📧 Email: ruxea.com@gmail.com
📞 Phone: 01711659807
📍 Address: Dhaka, Bangladesh

By using Ruxea’s website and services, you agree to these Terms and Conditions. Thank you for shopping with us!