Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

• Name
  

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely through third-party payment gateways)

1.2 Non-Personal Information

• IP address

• Browser type and version

• Device information

• Website usage data (cookies, analytics, etc.)

1.3 Information from Third Parties

• Social media interactions (if you log in using social accounts)

• Payment providers for transaction verification

• Marketing partners for promotional campaigns

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process purchases, fulfill orders, and manage payments.

• Customer Support: To respond to inquiries, requests, or issues.

• Marketing & Promotions: To send promotional emails, special offers, and updates (with your consent).

• Website Optimization: To analyze website performance, user behavior, and improve our services.

• Security & Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, or policy violations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Shipping companies, payment processors, and marketing agencies to facilitate services.

• Legal Authorities: If required by law, regulation, or in response to legal requests.

• Business Transfers: In case of a merger, sale, or transfer of business assets, your information may be part of the transaction.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and website functionality. You can manage cookie preferences in your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality.

• Analytics Cookies: Help us understand user behavior.

• Marketing Cookies: Used for targeted advertisements.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Security Practices Include:

• SSL encryption for secure transactions

• Limited access to personal data

• Regular security audits and updates

6. Your Rights & Choices

You have the following rights regarding your personal data:

• Access & Update: You can review and update your personal details.

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Data Deletion: You may request deletion of your data, subject to legal obligations.

• Cookies Control: Adjust your browser settings to manage cookie preferences.

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.

8. Children’s Privacy

Ruxea does not knowingly collect data from individuals under 18 years old. If you believe a child has provided us with personal information, please contact us for removal.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Effective Date.”

10. Contact Us

For questions regarding our Privacy Policy, contact us at:

📧 Email: ruxea.com@gmail.com
📞 Phone: 01711659807
📍 Address: Dhaka, Bangladesh

By using Ruxea’s services, you agree to this Privacy Policy. Thank you for trusting us with your personal information!